Eoin Purcell's Blog

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It's that simple — and that hard. And that inescapable.

Go Read This | Barnes & Noble, Taking On Amazon in the Fight of Its Life – NYTimes.com

B&N has, it seems to me, a pretty good sense of what it is doing in the digital space. What’s more, because it is converting heavy readers to digital reading it is gaining pretty credible market share. That is leading to some significant changes in the company. I was struck by the paragraph below while I read this rather good piece on the shift in The New York Times:

In one room, a virtual wallpaper of Nook color devices hangs in rows neat as a checkerboard. A common area holds a foosball table and a cooler of VitaminWater. Some of the walls are made of silver-colored mesh. Some of the cubicles are lime green.

via Barnes & Noble, Taking On Amazon in the Fight of Its Life – NYTimes.com.

Sounds like Google or Facebook or a dozen other tech start ups no?

Filed under: Bookselling, , , , , , , , , ,

No New Normal – The Value Web

For some reason this has been a very hard post to write. It’s a rather strange situation for me as in essence what I’m writing about is really a very basic idea. Maybe it is because I’m afraid that people will misunderstand it or take the wrong message from it. Which if I’m honest means I’m not writing it clearly enough. Oh well! Here goes nothing.

~~~

I want to write about this very simple idea:

That as the impact of digital distribution begins to be felt along the trade publishing value chain, what will emerge is not a NEW VALUE CHAIN as much as a new VALUE WEB, an environment that sees, not one way to generate value in the industry but many ways of doing so. What’s more, this state will persist because no particular method will emerge as the single ‘way’ of trade publishing (if that term even retains relevance), at least not for some time to come.

Everyone (at this stage) thinks that the trade publishing value chain is endangered. They’ve even created a word to describe it, disintermediation. And Everyone is right.

What I think they tend to ignore is the way in which the value chain is endangered. It’s not a simple change that we are experiencing, it’s far more dramatic and complex then is often imagined.

Until recently, the trade publishing value chain looked something like this:

Author > Agent > Publisher > Distributor/Wholesaler > Retailer > Reader

Some people fear that Amazon or Google or Apple will make a big move and the result will be something like this:

Author > Amazon/Google/Apple > Reader

And there’s some real danger of just that happening. You only have to look at how companies like Apple and Amazon have facilitated self-publishing and in so doing excised huge swathes of the old chain from certain sectors of publishing. Certainly on Amazon’s part the ambition to disintermediate the publishing industry has been obvious for some time, at least if you were paying attention, it was certainly clear long before they made this announcement, but sometimes it takes BIG HEADLINES to make people pay attention.

There’s an added complication in that authors themselves (or some of them at least) might just wish for something that looks more akin to this:

Author > Reader

And what’s to stop that? After all there is no reason why using Paypal or some other selling tool, an author could conceivably sell ebooks directly to readers and maybe even turn a small trade by doing so. You could argue that Amazon’s Kindle Direct Platform is a close approximates of that, but I think the platform ownership position of that player means its role is greater than just a service provider.

Hold on tight
But, and it’s a huge but, despite all this evidence of disintermediation there is absolutely no reason to believe that one way of reaching an audience or one way of delivering value will win out for ever and in every instance. For example:

  • Random House has just disintermediated the agent by doing a deal directly with Tom Sharpe for digital rights, and that is by far NOT the only way in which publishers, big and small are finding new ways to operate in the digital era.
  • Bricks and mortar bookstores, despite being at the coal face of the digital wave, are not against a bit of disintermediation themselves. B&N is quietly disintermediating everyone in the self publishing world (just like Amazon is) via Pubit service for their Nook platform. You should expect to see them take their print publishing arm (Sterling) even more seriously then they already do after Amazon’s announcement.
  • Agents are building direct channels to consumers and publishers, long the supposed victims of the piece are beginning to find direct selling attractive and capturing audiences to (hopefully) turn into readers.

The point being that as this digital distribution wave of change washes over the industry, it will radically reshape the value chain in unpredictable ways.

For some titles it will force authors to make hard decisions, it will reduce the predominance of publishers (or at least the traditional ones) while elevating the role of platform owners like Amazon, B&N, Apple and maybe even Google, but for some titles it will broaden the role of publishers and if they are lucky and smart maybe even the surviving booksellers.

All of this will happen despite, or perhaps because of the fact that, the actual slice of value captured by each player changes in size and shape. Publishers will be forced to cede more revenue to authors, the idea that 25% Net is a defensible long-term ebook royalty rate is a farce best forgotten about quickly.

Agents may find their 10% under threat too, especially on backlist titles, unless they offer something more valuable then just conversion, after all, their authors are pretty much able to upload a file to a platform for conversion themselves.

Authors themselves will face greater competition both from the increased numbers of writers (Good and Bad) facilitated by digital distribution and the existing databases of ALL titles ever published digitized and available for distribution. If most authors already have low incomes, then they will get lower. Though I’d also expect the winners to become even more gigantic!

As the influence of bricks & mortar retailers wanes, especially the chains, so too will their ability to demand such high levels of discount. I’m pretty sure the platform owners will be able to squeeze most players for a greater share of the revenue. How powerful they will become remains dependent on just how easy it becomes to read a file you buy one place anywhere (currently easier then I’d have imagined).

None of them will go away though. For some books, print will remain a huge segment of the market and bookstores or supermarkets will remain the best place to sell them and traditional publishers will probably remain the best home for such books. For others, the author’s platform will be large enough to justify a going-it-alone route, but even for the biggest authors, for the right book. partnering with an agent, a publisher or a platform owner might be the right move. That’s where the web comes into play.

The tidy chain discussed at the start begins to look, and will be in real life, a whole lot more complicated.  Instead of a publishing value CHAIN, we have something more akin to a value WEB. Different actors can work together on different projects depending on their needs at a given time. And that means title-by-title projects, agents taking on roles more akin to producers (or publishers or retailers or maybe all of them doing so but not on every title). Of course for large parts of the business the platforms and self-publishing will suffice, but overall, the change will be dramatic and will, I think, look something like this:

It’s not all going to be plain sailing
Of course there are going to be losers. The least well positioned players in the game are wholesalers and physical bookstores. Their roles are uniquely challenged because of the shift in format from physical to digital. Yes, as I have said, some print market will persist but what size and shape that will have in twenty years time is anyones guess, what we DO know is that it will be smaller and because of that we’ll have fewer physical bookstores, but how that shakes out we cannot be sure.

I’m sure too that we’ll see casualties among the publishing houses that currently thrive. Some because they make bad decisions and fail to adapt and some from just bad luck. Other will lose market share and fall under the wing of other players, maybe they’ll be publishers too, or maybe they’ll be retailers or platform owners.

The funny thing about this disintermediation business is that the only clear winners are at the ends of the old chain, writers and readers. The writer’s win is tainted by the knowledge that though their options, the costs of and their routes to publication will have expanded greatly, their chances of earning a living from writing will have decreased rather dramatically too.

Readers on the other hand will be faced with a surfeit of choice, less of a problem then most people imagine, but still an issue if too much time is wasted in filtering through those options. On the other hand they can expect to see the price of individual pieces of content to fall, especially when the creator, however talented and however the web has coalesced to deliver that content, is an unknown.

Is Feidir Linn,
Eoin

Filed under: Publishing, , , , , , , , , , , , , , , , , , , , ,

Go Read This | The subtext of REDGroup’s collapse | Josh Dowse | Commentary | Business Spectator

Fascinating throughout but this passage is striking both because it highlights the remaining defence of publishing and because if it is believed by publishers, it heralds the demise of publishing as we know it. Getting ‘its internal dynamics’ right means gutting the publisher as it stands and forever changing the way the industry works:

Publishing is neither printing nor distribution. It is neither paper nor e-ink. It is the creation and support of content, and the delivery of content in whatever ways are both appreciated by readers and profitable. At the moment, the industry is being buffeted by the simultaneous rise of e-books, online retailing and retail chain discounting, as well as changes to copyright policy. It must get its internal dynamics right to remain attractive against more and more home, computer and mobile entertainment.

via The subtext of REDGroup’s collapse | Josh Dowse | Commentary | Business Spectator.

Filed under: Future of Publishing, , , , , , ,

Publishers, Stop Being Craven, Forge Your Own Future

For some time there has been a funny dichotomy in the publishing industry worldwide.

On the one hand publishers have decried the growing influence of powerful tech companies from outside the industry. Google, Amazon, Apple all fall into that category (Amazon aside from being an impressive online retailer is also an amazing tech company). They are feared and despised both as huge outside firms with enormous capabilities and cash compared with publishers and also as companies driving the industry in a direction it wasn’t keen on going.

On the other hand, various parts of the industry have gushed about the latest moves by these companies, Apple’s launch of the iPad as a media’s saviour, Google EBooks as a game changer or now, Google’s One Pass as a way to beat Apple’s new and restrictive trading terms for content bought in App by consumers.

Perhaps the only exception to this has been Amazon who, despite being one of the most innovative and reader friendly companies in the business, has been routinely lambasted. Even it’s clever and effective popularization of ebooks and ereading was seen as a BAD thing. Amazon, it seems, can do no right!

Well I’m sick of it. I tired of hearing the industry complain and point one minute then jump up and down in happiness at the anticipation of NEW things SAVING content the next. I’m tired of bad strategy decisions prompted by poorly thought out positions. I’m really bored with people arguing about why this or that needs protection and honestly I don’t care what Apple does next.

Lots of sensible people have been talking about what publishers should be doing to make their OWN way towards a sustainable future. Mike Shatzkin has written about it, so has Brian O’Leary, Don Linn and Kassia Krozser, many, many others have too. But none of it seems to impact the mainstream discussion.

  • Here’s a simple truth: the web (in particular digital distribution of content) is undermining the existing economic model for publishing
  • A second: the author is gaining power vis-a-vis the publisher
  • A third: the existing system cannot persist, the parts of the industry that don’t change, will fail
  • And a last one: YOU are responsible for your own future and it’s time you stopped waiting for someone else to make it happen

Digital content WILL dominate the future*. You don’t have to like that, but you DO have to accept it. When you accept that you’ll begin to see that the systems behind publishing need to change rapidly or else you need to create a new organisation to work within the new rules (and economic realities).

It’s time for the industry to stop worrying about Apple, Amazon and Google. It is time for the industry to just forget about all of them and to decide how it is going to bring stories to readers in a way that keeps it relevant, interesting and hopefully profitable or else to decide that it is going to grow old and die gracefully. In either case, I’m pretty sure it’s time to shut up and do it.

~~ ~~ ~~

*By that I don’t mean print will go away, it won’t, but just as letters have been superseded by email, phone calls and text messages, it will become less important. It will though, have a fascinating and interesting future and it may well be that it’s where your future lies if you decide to pursue certain strategies, but that is YOUR decision.

Filed under: Publishing, , , , , , , , , , , , ,

When Readers Decide

It is becoming hard to avoid the conclusion that a large portion of the reading public has decided they like ereaders and digital books, or at least that they are willing to give them a try.

With Amazon, B&N and now Indigo saying that ereaders are their hottest product and with Asda selling a £52 basic ereader in the UK where Waterstone’s were already offering options below £100.

It is hard to see ereaders staying above £50 this Christmas, perhaps I’m wrong but if Asda are in the game for real and they start to shift units, we’ll see some kind of price response from others. That will drive further sales and more results like these:

Revenue for the quarter was $387.6 million, up $47.4 million from last year driven by strong growth in the company’s digital business.  On a comparable store basis, Indigo and Chapters superstores posted a 2.6% increase in revenue, while Coles and Indigo Spirit small format stores were down 0.8%.  Sales from Indigos online channel, chapters.indigo.ca, were up 6.5% compared to last year.

Commenting on the results, CEO Heather Reisman said, “We are pleased with our top line revenue growth, particularly in our rapidly growing digital business.  Kobo eReaders were the hottest items in our stores over the holidays. Consumers have also responded very favourably to our broader gift and toy selection and reinforced our decision to continue expanding these categories.”

via INDIGO BOOKS & MUSIC INC. | Indigo Q3 Revenue Up 14%.

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Filed under: Publishing, , , , , , , ,

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