Go Read This | The Biggest Lie in Publishing | brett sandusky

Great post from Brett Sandusky here. I disagree with some of it, but the main thrust I agree with very much:

What I hope will be coming down the pike is not just an acceptance of direct-to-consumer as an necessary channel, but what I’ll call for now the curated distribution experience. Right now, we take so much time to polish our content and our products, and then we just throw away. All this content curation we’re doing or at the very least talking about makes no sense at all if we simply hand over the UX ownership to retailers and their locked devices. In fact, not owning the whole customer experience with regards to digital has basically reduced us to little more than book packagers for our retail partners. And, we’re not even getting paid for it.

via The Biggest Lie in Publishing | brett sandusky.

I Think Publishers Have Lost The Battle & The War

The thing about the end of Agency is that it’s not over. That is to say that the rearguard action by the legacy publishing establishment isn’t finished. And make no mistake, Agency Pricing and the rules and agreements that supported it were an attempt to stop the clock and buy the established players a breather against the tide of innovation. That the establishment chose to work with one of the greatest innovators in another sphere doesn’t make the move any less defensive, Apple certainly didn’t break too much new ground in the digital book world (though the game is a long one and they may yet).

For the record, the legacy establishment is almost duty bound to protect its position and I  don’t resent the position it held. In many ways I have been a beneficiary of the legacy publishing system. Legacy publishers are in the position they are in because they were successful in an age that valued their corporate skills and in which scale was important and profitable.  Agency was about protecting that model, that profit.  It was couched in language that suggested it was about protecting the value of writing and the incomes of authors (and to be fair, many of those offering those lines do honestly believe them), but really it was about protecting company revenues and shareholders profits. I’m fine with those goals, I’m not fine with pretending or convincing myself I’m being noble when I’m not and I’m also not fine with the reader paying the price for that protection.

Readers were by far the biggest losers in the Agency world. Thus the actions of the big six ran directly counter to their most important stakeholders. The big six hadn’t yet realised that readers had become their biggest stakeholders. They still answered to other management.

The problem is that the publishing system as it stands is being ripped to shreds by digital change.  We do need a publishing industry, we don’t necessarily need THIS publishing industry, the legacy one. There is no reason why any individual publisher MUST survive or that quality publishing won’t happen if the legacy publishers do fail.

The Agency battle was and is not really one over the creation or publishing of quality works nor even one over the price we might charge for those quality works or who sets that price, it is over the allocation of profit/revenue within the system that allows for the creation and publishing of quality works.

Authors will get paid if the big six fail, books will get published if the big six fall, books will get written, published and read if everyone currently in the industry somehow stopped being in the industry tomorrow. Sometimes publishers forget that.

The shame of it all is that if the big six publishers accepted the inevitability of change and directed their efforts towards the new opportunities and the radical restructuring that’s required rather than trying to fight, what I believe is a hopeless and misplaced rearguard action, they would have achieved more AND kept the audience with them.

That’s the key, because resisting puts them on the wrong side of the fight. Resisting the shift towards digital distribution and the attendant earthquake in industry structure makes publishers the bad guys. After Agency, suddenly publishers are not the nurturers of talent but the maintainers of high prices, not the finders of new voices but the conniving capitalists, the slick backroom dealers, not the men and women who live for the written word. Their companies are known worldwide for being sued by the US Government and for alleged collusion rather than for being companies with iconic brands and valuable legacies.

There IS a danger that an non-agency world might (though I think the possibility unlikely) have resulted in an Amazon monopoly, but even if it had and even if the changes being imposed DO lead to some form of monopoly, then at least publishers would have been on the RIGHT side of that monopoly, calling for action, on the side of the readers, the writers and the general wave of opinion rather than falling, as the record labels did before them, into the arms of fear and foolish resistance to change that they cannot control.

So the legacy system made a calculation that Agency could be gotten away with, and they were wrong. It might have boosted their revenues, given them a huge sense of control and power (attractive in a publishing world that has been so buffeted by change recently)  but now, as the tide of blood rushes back out of the head and calmer times (populated by longer more reflective periods of courtroom drama and negative headlines) lie ahead perhaps the big six and those who favoured Agency might reflect not on the loss of Agency and it’s ‘possible’ negative consequences for their business models but on the loss of the moral ground, the real loss of the audience’s goodwill and the battle, not to maintain not just profitability, but, more importantly, legitimacy and to rebuild their image among readers the world over.

It has been a long week!
Weekend Abú!

Eoin

Go Read This | Barnes & Noble, Taking On Amazon in the Fight of Its Life – NYTimes.com

B&N has, it seems to me, a pretty good sense of what it is doing in the digital space. What’s more, because it is converting heavy readers to digital reading it is gaining pretty credible market share. That is leading to some significant changes in the company. I was struck by the paragraph below while I read this rather good piece on the shift in The New York Times:

In one room, a virtual wallpaper of Nook color devices hangs in rows neat as a checkerboard. A common area holds a foosball table and a cooler of VitaminWater. Some of the walls are made of silver-colored mesh. Some of the cubicles are lime green.

via Barnes & Noble, Taking On Amazon in the Fight of Its Life – NYTimes.com.

Sounds like Google or Facebook or a dozen other tech start ups no?

No New Normal – The Value Web

For some reason this has been a very hard post to write. It’s a rather strange situation for me as in essence what I’m writing about is really a very basic idea. Maybe it is because I’m afraid that people will misunderstand it or take the wrong message from it. Which if I’m honest means I’m not writing it clearly enough. Oh well! Here goes nothing.

~~~

I want to write about this very simple idea:

That as the impact of digital distribution begins to be felt along the trade publishing value chain, what will emerge is not a NEW VALUE CHAIN as much as a new VALUE WEB, an environment that sees, not one way to generate value in the industry but many ways of doing so. What’s more, this state will persist because no particular method will emerge as the single ‘way’ of trade publishing (if that term even retains relevance), at least not for some time to come.

Everyone (at this stage) thinks that the trade publishing value chain is endangered. They’ve even created a word to describe it, disintermediation. And Everyone is right.

What I think they tend to ignore is the way in which the value chain is endangered. It’s not a simple change that we are experiencing, it’s far more dramatic and complex then is often imagined.

Until recently, the trade publishing value chain looked something like this:

Author > Agent > Publisher > Distributor/Wholesaler > Retailer > Reader

Some people fear that Amazon or Google or Apple will make a big move and the result will be something like this:

Author > Amazon/Google/Apple > Reader

And there’s some real danger of just that happening. You only have to look at how companies like Apple and Amazon have facilitated self-publishing and in so doing excised huge swathes of the old chain from certain sectors of publishing. Certainly on Amazon’s part the ambition to disintermediate the publishing industry has been obvious for some time, at least if you were paying attention, it was certainly clear long before they made this announcement, but sometimes it takes BIG HEADLINES to make people pay attention.

There’s an added complication in that authors themselves (or some of them at least) might just wish for something that looks more akin to this:

Author > Reader

And what’s to stop that? After all there is no reason why using Paypal or some other selling tool, an author could conceivably sell ebooks directly to readers and maybe even turn a small trade by doing so. You could argue that Amazon’s Kindle Direct Platform is a close approximates of that, but I think the platform ownership position of that player means its role is greater than just a service provider.

Hold on tight
But, and it’s a huge but, despite all this evidence of disintermediation there is absolutely no reason to believe that one way of reaching an audience or one way of delivering value will win out for ever and in every instance. For example:

  • Random House has just disintermediated the agent by doing a deal directly with Tom Sharpe for digital rights, and that is by far NOT the only way in which publishers, big and small are finding new ways to operate in the digital era.
  • Bricks and mortar bookstores, despite being at the coal face of the digital wave, are not against a bit of disintermediation themselves. B&N is quietly disintermediating everyone in the self publishing world (just like Amazon is) via Pubit service for their Nook platform. You should expect to see them take their print publishing arm (Sterling) even more seriously then they already do after Amazon’s announcement.
  • Agents are building direct channels to consumers and publishers, long the supposed victims of the piece are beginning to find direct selling attractive and capturing audiences to (hopefully) turn into readers.

The point being that as this digital distribution wave of change washes over the industry, it will radically reshape the value chain in unpredictable ways.

For some titles it will force authors to make hard decisions, it will reduce the predominance of publishers (or at least the traditional ones) while elevating the role of platform owners like Amazon, B&N, Apple and maybe even Google, but for some titles it will broaden the role of publishers and if they are lucky and smart maybe even the surviving booksellers.

All of this will happen despite, or perhaps because of the fact that, the actual slice of value captured by each player changes in size and shape. Publishers will be forced to cede more revenue to authors, the idea that 25% Net is a defensible long-term ebook royalty rate is a farce best forgotten about quickly.

Agents may find their 10% under threat too, especially on backlist titles, unless they offer something more valuable then just conversion, after all, their authors are pretty much able to upload a file to a platform for conversion themselves.

Authors themselves will face greater competition both from the increased numbers of writers (Good and Bad) facilitated by digital distribution and the existing databases of ALL titles ever published digitized and available for distribution. If most authors already have low incomes, then they will get lower. Though I’d also expect the winners to become even more gigantic!

As the influence of bricks & mortar retailers wanes, especially the chains, so too will their ability to demand such high levels of discount. I’m pretty sure the platform owners will be able to squeeze most players for a greater share of the revenue. How powerful they will become remains dependent on just how easy it becomes to read a file you buy one place anywhere (currently easier then I’d have imagined).

None of them will go away though. For some books, print will remain a huge segment of the market and bookstores or supermarkets will remain the best place to sell them and traditional publishers will probably remain the best home for such books. For others, the author’s platform will be large enough to justify a going-it-alone route, but even for the biggest authors, for the right book. partnering with an agent, a publisher or a platform owner might be the right move. That’s where the web comes into play.

The tidy chain discussed at the start begins to look, and will be in real life, a whole lot more complicated.  Instead of a publishing value CHAIN, we have something more akin to a value WEB. Different actors can work together on different projects depending on their needs at a given time. And that means title-by-title projects, agents taking on roles more akin to producers (or publishers or retailers or maybe all of them doing so but not on every title). Of course for large parts of the business the platforms and self-publishing will suffice, but overall, the change will be dramatic and will, I think, look something like this:

It’s not all going to be plain sailing
Of course there are going to be losers. The least well positioned players in the game are wholesalers and physical bookstores. Their roles are uniquely challenged because of the shift in format from physical to digital. Yes, as I have said, some print market will persist but what size and shape that will have in twenty years time is anyones guess, what we DO know is that it will be smaller and because of that we’ll have fewer physical bookstores, but how that shakes out we cannot be sure.

I’m sure too that we’ll see casualties among the publishing houses that currently thrive. Some because they make bad decisions and fail to adapt and some from just bad luck. Other will lose market share and fall under the wing of other players, maybe they’ll be publishers too, or maybe they’ll be retailers or platform owners.

The funny thing about this disintermediation business is that the only clear winners are at the ends of the old chain, writers and readers. The writer’s win is tainted by the knowledge that though their options, the costs of and their routes to publication will have expanded greatly, their chances of earning a living from writing will have decreased rather dramatically too.

Readers on the other hand will be faced with a surfeit of choice, less of a problem then most people imagine, but still an issue if too much time is wasted in filtering through those options. On the other hand they can expect to see the price of individual pieces of content to fall, especially when the creator, however talented and however the web has coalesced to deliver that content, is an unknown.

Is Feidir Linn,
Eoin

Go Read This | The subtext of REDGroup’s collapse | Josh Dowse | Commentary | Business Spectator

Fascinating throughout but this passage is striking both because it highlights the remaining defence of publishing and because if it is believed by publishers, it heralds the demise of publishing as we know it. Getting ‘its internal dynamics’ right means gutting the publisher as it stands and forever changing the way the industry works:

Publishing is neither printing nor distribution. It is neither paper nor e-ink. It is the creation and support of content, and the delivery of content in whatever ways are both appreciated by readers and profitable. At the moment, the industry is being buffeted by the simultaneous rise of e-books, online retailing and retail chain discounting, as well as changes to copyright policy. It must get its internal dynamics right to remain attractive against more and more home, computer and mobile entertainment.

via The subtext of REDGroup’s collapse | Josh Dowse | Commentary | Business Spectator.